Private-Investor-Loans.com |
Your
Source for Private Investor / Hard Money Real Estate Loans & Mortgages |
|
|
Privacy Statement & FAQs
This following faqs will provide you all the facts
about total commitment to protecting your privacy.
Our Three Golden Privacy Rules
- We do not sell your personally identifiable information
to anyone.
- We use leading encryption and data-storage technology.
- We allow you to opt out of receiving non-loan related
messages from us .
We are deeply
committed to your right to privacy. We have stronger privacy policies than most other
Internet companies to keep your information secure and private.
Q. If I use this web site, is any personal identifiable
information collected about me or my computer?
A. When you visit our site, our systems log some basic and anonymous information about
your computer, including its:
- IP address (your computer's unique signature)
- Operating system (i.e. Windows 98)
- Browser software (ie, Netscape, Explorer)
We use this data to perform routine website maintenance and design
to make sure the site's features works effectively with most people's browsers and
systems. By using our site, you consent to our collection and use of this information.
Q. What personally identifiable information doe you
collect?
A. We only collects the information necessary to respond to your
requests for our customized products and services. Personally identifiable information
includes, but is not limited to, first and last name, physical address, zip code, email
address, phone number, social security number, birth date, and any other information that
itself identifies or when tied to the above information, may identify you as a specific
individual.
Q. Do I need to provide all my personally identifiable
information in order to apply for a loan?
A. You do not have to fill out every single section of our online loan applications in
order to submit your loan application to us. However, we are required by lenders and
government guarantors to collect all of the information requested on the loan application,
so you'll need to give this information to your Loan Consultant when it is requested in
order for us to process your loan.
Q. Does you share my personally identifiable information?
A. We will never sell your personal data. We do need to share some of your data with
agents and third parties authorized to process your home or auto loan. In general, we work
with the following authorized agents or third parties to perform services related to your
loan:
- Credit agencies
- Underwriting services
- Title and settlement companies
- Appraisal companies
- Mortgage insurance companies
In addition, we need to contact your employer, to verify your
income, and your bank, to verify your assets. We do not share information about your
specific loan application with these institutions.
State and federal agencies require that we provide certain information regarding the
number of loan applications received in particular states, loan amounts, and race and
gender make-up of our customer base. All of this information is disclosed in an aggregated
report without the use of any personally identifiable information.
Like all other licensed mortgage brokers, we are required by all of the states where we
are is licensed to submit to periodic audits of actual customer loan files. This is
to ensure that we are complying with all the regulations in place to protect consumers.
When you sign the Universal Residential Loan Application, you grant us permission to
include your loan file in these compliance reviews.
Like other licensed mortgage lenders, we are required to perform quality control reviews
monthly on a small percentage of customer loan files to re-verify all of our calculations
and procedures. On occasion in the past we have contracted with outside companies to
perform these quality control reviews. Currently, our staff is performing the reviews and
we expect to keep this function in-house.
Q. Can I ask you to delete my personal information from its systems?
A. Because federal and state regulations require us to provide aggregate data about our
customer base, including race and geographic data about our borrowers, we are prohibited
from deleting loan application data from our databases, even for loan applications that
are withdrawn. This information is stored securely and is accessible only to selected
employees. Aside from state and Federal regulatory authorities that perform
periodic compliance reviews for the protection of consumers, and, in rare cases,
contractors hired to perform quality control reviews (see above), third parties do not
have access to this application data.
Q. Will you send me information not directly related to my loan application? Can I
choose not to receive it?
A. We routinely email a short customer satisfaction survey to every customer. After your
loan is funded, you may choose to ask us not to send the survey. Please note that even if
we do send it, you can still choose not to complete it. Generally, we offer incentives,
like gift certificates, to people who complete the surveys to thank them for helping us
better understand their needs. If you earn a gift certificate, we may need to send your
name, address, email address and phone number to the company sending out the gift
certificates.
After your loan is closed, we will periodically send your emails about new products we
offer that can help you save money by reducing your cost of borrowing. Our customers
generally find this information very helpful, but you can choose not to receive it by
responding to the opt-out question we ask you after your loan is funded.
If you have signed up to receive automatic emails about new loan products through our free
service features on our website, you can cancel at anytime by simply sending an email to
jessie@private-investor-loans.com. You can also respond to our email with
"unsubscribe" in the subject line, and we'll delete your name.
Q. How long will you keep my personal information on file?
A. In keeping with Federal and state banking regulations, we may not delete customer
information even for loans that are withdrawn for a period of seven years.
Q. How secure are your systems and procedures?
A.